NZBike | Terms and Conditions

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Terms & conditions

Motorcycle tour operator

New Zealand Motorcycle Rentals & Tours operates from Takapuna in Auckland, and in Christchurch Central.


Depot operating hours

Our Auckland depot is situated at our Cycletreads Motorcycle Accessory Superstore just north over the Harbour Bridge from downtown Auckland, at 72 Barrys Point Road Takapuna. We are open 7 days per week and only closed Good Friday, Easter Sunday and Christmas Day. Pick up and drop off times are from 0830hrs to 1700hrs Monday through Friday and 0900hrs to 1600hrs Saturday & Sunday as well as public holidays.

Our Christchurch depot operates by appointment, so please ensure you arrive on time for your scheduled pick up and drop off. The depot is situated at unit 10B Allen Street, Central Christchurch.

. Operating hours are between 0900hrs to 1630hrs Monday through Friday. Pick ups and drop offs during the weekend will be by appointment. One of our staff will meet you at the depot at your designated pick up or drop off time.

When making bookings, booking times must be within hours of operation. If you wish to pick up or drop off outside of these hours please contact us first before making a booking.


Minimum Rentals Days

Low Season 3 days

Mid season 3 days

High Season 5 days

Please see the pricing page for dates of the seasons.

A Surcharge of $149 will apply if rentals are under the minimum for that season


Goods & Services Tax

Goods and services tax (GST), is sales tax which is currently 15%. GST is included in all prices.



All our rental motorcycles are maintained by fully qualified motorcycle technicians, and are New Zealand Government Transport certified as rental vehicles.

During the hire period NZMR is not obliged to replace a damaged motorcycle, but we will do our best to get you back on the road as soon as possible. If you damage a motorcycle you must report this to NZMR immediately.

During the hire period the hirer is responsible for taking care of the motorcycle including basic maintenance, including correct tyre pressures, Oil levels, and - on hires over 22 days - Oil and filter replacement at the advised intervals at the hirer's cost. Proof of purchase must be provided on return of the motorcycle.


Our motorcycles are not permitted on the following designated roads; Skippers Road, Nevis Valley Road, 90 Mile Beach or any Beach, any River Bed, any no public roads, Mavora Lakes Road, and on the TSS Earnslaw.


Licence requirements

Most overseas licences are valid for use in New Zealand; the same restrictions apply as the country of origin. Riders must be 25 years of age or over for all our motorcycles over 250cc and have reasonable riding experience. Licences must have a motorcycle endorsement. If your licence does not have a motorcycle endorsement an international driving permit will be required. 


Passports and visas

The customer or the customer's travel agent is responsible for all paperwork requiring entry to New Zealand.


Deposits and final payments

To confirm a booking we require a 20% deposit of the total hire price.

The deposit is non refundable and will be deducted from the total price.  Immediately after NZ Motorcycle Rentals has received the deposit a confirmation of your booking will be e-mailed, to you. The remaining balance is then due 30 days prior to your departure date and the security deposit is payable when you pick up the motorcycle.


Cancellations and refunds

Customers can cancel their rental or tour booking at any time. Cancellations must be received by email or fax. If you cancel your rental or tour booking the following will apply:

Cancellations received more than 60 days prior to the departure date are subject to a cancellation fee of the initial 20% deposit.

Cancellations received between 59-40 days are subject to a fee of 30% of the total rental or tour cost, 39-14 days are subject to a fee of 50% of the total rental or tour costs.

If a cancellation is received less than 14 days prior to departure date the full 100% of the rental or tour cost is payable and no exceptions to the above can be made. You may however provide a substitute person.

NZMR is not required to give any refunds once your rental or tour has started regardless of the reason for the participant/s being unable to complete the tour.  No refunds are payable on any unused accommodation, meals, motorcycle rental, or any part of the tour, which is unused.

In the unlikely event NZMR have to cancel a fully guided tour, your monies paid will be refunded in full. NZMR reserve the right to cancel any tour up to three weeks before the start of the tour. In this case NZMR will give you the opportunity of placement in any other tours.  We strongly recommend that you carry comprehensive tavel insurance for your entire stay in NZ.


Default or damage

NZMR the owner, shall have the right to terminate the rental or tour of any person or persons and take immediate possession of the motorcycle if the hirer fails to comply with any of the terms of the rental agreement, or if the motorcycle is damaged. The termination of the hire shall be without prejudice to the other rights of the owner and the rights of the hirer under the terms and conditions of hire.



All rentals and tours include comprehensive insurance covering damage, theft and fire to the motorcycle. A bond equal to the excess amount is required from the hirer by way of credit card authorisation and imprint voucher before rental. This bond is fully released when the motorcycle is returned undamaged to New Zealand Motorcycle Rentals. Any damage to the motorcycle up to the insurance excess will be charged to your nominated credit card.


New Zealand Motorcycle Rentals does not assume responsibility for bodily injury, nor for any damage or loss to personal effects. However while in New Zealand, you are covered by ACC (accident compensation corporation), which may cover some medical expenses for any vehicle accident you may suffer. We strongly recommend that you carry comprehensive tavel insurance for your entire stay in NZ.

NZMR will not be responsible or liable for speeding, parking tickets, or road tolls, weather, acts of god, or any other circumstances beyond it's control. Nor shall NZMR be responsible or liable for delay, loss, damage or injury to person or property and illness incurred during their stay in connection with or relating to the supply or omission of air, sea, land transportation services, or of accommodation, meals, facilities, entertainment or other services provided by NZMR.

About NZMR

We have been providing overseas tourists with the motorcycle vacation of a lifetime for over 15 years. Our fleet of motorcycles includes the latest model BMWs, Suzukis, Hondas and Yamaha's. Tour New Zealand in style!

Visit Cycletreads - our accessory store

Buy your motorcycle accessories online at Cycletreads

What you need to know

Pricing information Insurance options Frequently asked questions Terms and conditions Contact us Hiring riding gear Currency convertor Useful Links

We acknowledge Jamileh Pott of California for taking some of the photos used on this site from her recent trip to NZ in Feb 2011.