Frequently asked questions
We know you probably have many questions. You're always welcome to make an online enquiry or phone us with a question. Below are the answers to often asked questions divided into categories, we hope this helps you in your choice for your ultimate motorcycle holiday.
Hiring from NZ Motorcycle Rentals & Tours
What is the minimum age to rent a motorcycle? For motorcycles 250cc and over the minimum age is 25 years of age. Our 250cc motorcycles are available for license testing only on 1 day hire for riders from the age of 18. LAMS approved riders on restricted licenses can rent our LAMS approved motorcycles.
When can I pick up the bike? Our depot in Auckland is open 7 days 0830 to 1700 Mon - Fri and 0900 to 1600 Sat & Sun. Our depot in Christchurch is open Monday to Friday 0900 to 1600 and at the weekend by appointment from 0900 to 1600. Please take note of your pick up and drop off times if you are picking up or dropping off in Christchurch by apointment over the weekend. If you arrive outside of your scheduled pick up or drop off time no one will be there to meet you.
How long have you been in business? NZBIKE has been operating since 1994. In 1997 we were finalists in the Auckland Tourism Awards. In 2000 we became finalists in the New Zealand Tourism Awards before winning the prestigious awards in 2001 for the transportation category.
Can we ride with a pillion passenger? You are most welcome to ride with a pillion passenger, it adds to the fun! We recommend a bike 650cc or over when riding with a pillion. Please ensure you advise us you are riding two up
Can I use my GPS? You are welcome to bring your GPS. We do have RAM mount attachements to most of our motorcycles as well as 12V plugs on some motorcycles. If the motorcycle you are hiring does not have a 12V plug only our GPS units can be used.
Can I ride a motorcycle on the beach? As we take great pride in our motorcycles we do not allow clients to ride on the beach. Salt and sand damage can corrode metal and moving parts. Also the following roads are excluded. Skippers Road, Nevis Valley Road, Mavora Lakes Road, The TSS Earnslaw at Queenstown.
Can we store excess luggage at your shop? Yes, you are most welcome to leave any suitcases or luggage you do not need during you trip. We can courier your luggage to your final destination on one way hires if required. There is a charge for this.
Can you arrange a mobile telephone? We recomend that you purcahse a local pre pay sim card for your personal mobile phone to use in NZ. If your phone is locked by your service provider, please ensure it is unlocked prior to your arrival in NZ. SIM cards can be purchased at Vodafone and 2 Degrees Mobile
Do the bikes have luggage systems? Yes, all bikes have hard lockable Givi side cases and top boxes available (36L), (exceptions being 250cc bikes, and our cruisers - these have luggage racks for soft waterproof pack bags or saddlebags). Tank bags are also available. All bags and cases have a small rental fee.
Do the prices include helmets and other accessories? The prices do not include any accessories. Prices are minimal and detailed on the website.There is a pdf download listing all of our riding gear.
We want to travel from Auckland to Christchurch and vice versa, is this possible? We can arrange for you to drop your motorcycle off in Christchurch however there is a relocation fee of NZ$350 per bike charged for this. Relocation fees are not charged for hire periods over 14 days. The same applies one way to Auckland.
What licence do we need? Most overseas licenses are valid for use in NZ, they must have a motorcycle endorsement. The same restrictions apply as the country of origin.
Do you have special rates for hires over 22 days? Yes, all of our rates are listed on our website. We have low seaosn, mid season and high season rates. No rentals are available ex Christchurch during the low season.
How old are your motorcycles? It's in our best interest to have very late model motorcycles so we replace our motorcycles on a regular basis. Our bikes vary in age from 2011 through to 2014 models. Our pricing reflects the age and mileage of the bike.
What happens if my motorcycle breaksdown? This is a rare event but you are covered by NZ Roadside Assist and BMW Roadside Assist breadown insurance. In the event of a breakdown due to mechanical or elctrical issues we will endeavour to get you back on the road withing 36 hours, eitehr with the motorcycle repaired or a replacement motorcycle. Punctures are at your cost.
Travelling New Zealand
Can you arrange airline reservations? We prefer to stay out of booking airline tickets as many of you have frequent flying programs, please contact your local travel agent for flight details. Or you can fill in the form on our airlines page so we can put you in touch with a good travel agent for you.
Can you book ferry crossings? Yes we can book ferry crossings for the motorcycle and the people travelling in your party. Current costs for the Cook Strait ferry is NZ$132-00 (Super Saver) one way for a motorcycle and rider
Getting to New Zealand: The recommendations of New Zealand Motorcycle Rentals is to contact your local travel agent to obtain airfare pricing.
Passports and Travel Visas: The customer or the customer's travel agent is responsible for all visas required to enter New Zealand.
How long is the flight to New Zealand from the USA and England? Flying to NZ is easier on the body that flying to Europe. You do not need a VISA to visit NZ. USA to NZ is a night flight - it does not upset the natural clock (only a few hours time difference, but one day ahead). If you are flying with Air New Zealand, the best flight from the USA is non-stop and takes 12 hrs from the West coast of the USA. From England the total flight time is approx 24 hours with many stop over options
Can you arrange our accommodation? Yes we can arrange your accommodation, in these cases you are best to choose one of our Self Guided Tours
Riding in New Zealand
The open roads are well constructed going through the diversity of New Zealand's countryside like a rollercoaster and are unhampered by heavy traffic.
Rarely straight and never boring, you can even see if you can ride up the world's steepest street in Dunedin! Not only do we offer great roads, but the trails for offroad enthusiasts will leave you smiling for weeks to come as you capture the feeling we have termed "Godzone". New Zealand's tourist routes are of a generally high standard and the main roads are sealed. All roads, including those in rural locations, are signposted. Remember to drive on the left!
Licences and Permits: Visitors can legally drive in New Zealand for up to 12 months if you have either a current driver's licence from your home country, or an International Driving Permit (IDP). Recent law changes mean all drivers, including visitors from other countries, must carry their licence or permit when driving. You will only be able to drive the same types of vehicles you are licensed to drive in your home country. Make sure your driver's licence is current. If your licence is not in English, you should bring an English translation with you or obtain an IDP. Contact your local automobile club for further details about obtaining a translation or an IDP.
Road Rules: New Zealanders drive on the left-hand side of the road. Drivers give way (or yield) to all traffic crossing or approaching from the right. The speed limit is 100km/h on the open road and 50km/h in urban areas. You will find few multi-lane motorways and expressways on the approaches to the larger cities, with most roads being dual carriageways. Signposting follows standard international symbols and all distances are in kilometres (km). Do not drink alcohol before driving in New Zealand, drinking and driving laws are strictly enforced. Cycling and Motorbikes Helmets for riders of cycles and motorbikes must be worn at all times. Rear and front lights on cycles are required at night. Motorbikes should drive with a headlight on at all times. Cycling is not permitted on motorways. Driving Safely in the Scenic South has particular information on driving in this area. For comprehensive information about driving in New Zealand, from road rules to vehicle safety, visit the Land Transport Safety Authority website.
We can book your accommodation, over the years we get to know the best places!
For your first night or your entire trip, please contact us with the type and price range you require. We recommend you have a good first nights sleep before picking up your motorcycle if you have travelled long distance. To make it easy to book your holiday, we have selected the best accommodation available in various price options. All accommodation's recommended are the most suitable for the area you will be staying in, some offering the best of our finest bars, restaurants, cafes, casino, art galleries, gym and pools, central post office and shops. We keep in mind your requirements and costs, as we make these recommendations. "Once you have enjoyed our NZ hospitality you will want to talk about it for years!" Common types of accommodation found throughout New Zealand:
- Bed and breakfast on a typical sheep farm plus farm activities.
- Bed and breakfast with a New Zealand family in towns and cities.
- Bed & Breakfast
- small private hotels or private homes offering comfortable accommodation at affordable prices.
- Luxury accommodation with licensed restaurants and in-house activities and facilities.
- Motels- self contained units with full kitchen facilities and separate lounge.- Hotels
- Licensed restaurants & bar facilities are available, very well appointed.
- Specialist accommodation in secluded scenic areas.
- Holiday Parks
- Budget cabin or cottage accommodation.
- Campgrounds can be found at http://www.holidayparks.co.nz
Our Guided Tour Accommodation: Our fully guided tours are based on share twin or double room, 3 to 4 star hotel accommodation, customers traveling by themselves will be paired up with the most suitable person or given a single room.
Single rooms: Single room supplement is an additional charge for tour members who prefer their own room.
Extra nights accommodation: Also we can arrange any extra overnight stays pre and post tour. Please let us know in advance.
Special arrangements: We can arrange vegetarian meals, wet weather clothing, gloves, helmets, boots, fax and E-mail service, mobile telephones, plus many other things, please let us know in advance so we can make the necessary bookings. There may be a small charge for some of the above. The Premier Tours are for those people who can afford the finer things in life. We can organize these tours for you and your friends by request and to your requirements. Our staff have the experience to create a motorcycling holiday to surpass all expectation.
Deposits for Rentals and Personalized Tour Bookings: A deposit of 10% of the total hire price is required to confirm a booking, the deposit is non refundable and will be deducted from the total hire price, credit card details will be necessary for the deposit, upon NZ Motorcycle Rentals & Tours receiving the 10% deposit a confirmation of your booking, will be e-mailed to you. The balance is due 30 days before departure date.
Goods & Services Tax: Goods and services tax (GST) is government sales tax, which is currently 15%. GST is included in all our prices.
What time zone is New Zealand? Between late October and late March NZ is 21 hours ahead of the United States (Pacific Time) and 12 hours ahead of the United Kingdom.
What is the weather like in NZ? Generally the weather is mild throughout the year, with mainly dry summers in the months of December, January, February and March with temperatures of 75°F / 24°C. Spring & Autumn also offer great motorcycling weather that is not to hot or cold with temperatures of 65°F / 18°C in Sept. Oct. Nov. For the months of April & May the temperature during the day is 68°F / 20°C.
How easy are the roads to ride? The best you will find anywhere - most roads here are sealed and very well maintained with a good contour, no potholes, and good grip on the surface. In back country areas you can find gravel roads suitable for more experienced riders. There is very little traffic outside the main city centres.
What is the NZ exchange rate? Your local bank will help you with the current exchange rate or we can help you. All bike pricing information pages on our internet site have currency converters.
Does NZ have a helmet law? Yes it is mandatory to wear a helmet at all times. A good fitting full-face helmet is recommended. We have a good selection of helmets available.
What is the size of New Zealand? New Zealand comprises of two large islands - North and South Island - and numerous smaller islands including Stewart Island to the south of the South Island. The area of NZ is 270,534 sq km (104,454 sq mi). About the size of the US State, Colorado. The capital of NZ is Wellington. Auckland is the largest city, with just approximately 1.4 million people. NZ population is approximately 4.0 million.
Where is New Zealand? New Zealand is a small country located to the right of Australia. "I think every person . . . dreams of finding an enchanted place with beautiful mountains and breathtaking coastlines, clear lakes and amazing wildlife, but most people give up on it, because they've never been to New Zealand." - US President Bill Clinton, 1999.